Cookie Policy

This Cookie Policy explains how Thayyal Technologies Private Limited uses cookies and similar technologies when users access or use our website, applications, APIs, and related services (“Platform”).

This Cookie Policy is designed to align with:

• General Data Protection Regulation (GDPR – European Union)
• ePrivacy Directive (EU Cookie Law)
• California Consumer Privacy Act (CCPA/CPRA – USA)
• India Digital Personal Data Protection Act (DPDP Act)
• Global privacy and cybersecurity standards

By continuing to use the Platform, users consent to the use of cookies as described in this policy, subject to applicable consent requirements.

1. WHAT ARE COOKIES?

Cookies are small text files stored on a user’s device when visiting a website or application.

Cookies help platforms:

• Recognize users
• Maintain sessions
• Improve functionality
• Analyze performance
• Personalize experiences
• Enhance security

Cookies may be:

• Session cookies (deleted after browser closes)
• Persistent cookies (stored for a defined period)

2. TYPES OF COOKIES WE USE

2.1 Essential Cookies

These cookies are necessary for platform functionality and cannot be disabled. They are used for:

• User authentication
• Secure login sessions
• Fraud prevention
• Security monitoring
• Payment processing
• Load balancing

Without these cookies, core platform services may not function properly.

2.2 Performance & Analytics Cookies

These cookies help us understand how users interact with the platform. They may collect:

• Pages visited
• Session duration
• Traffic sources
• Feature usage
• Error reports
• Device and browser information

We use this information to:

• Improve platform performance
• Optimize user experience
• Identify technical issues
• Analyze platform growth

Analytics tools may include Google Analytics, cloud monitoring services, and internal analytics systems.

2.3 Functional Cookies

These cookies enhance user experience by remembering:

• Language preferences
• Login details
• Dashboard settings
• Region and timezone
• User interface preferences

2.4 Advertising & Marketing Cookies

Where applicable and legally permitted, these cookies may be used to:

• Measure marketing effectiveness
• Personalize advertising
• Track campaign performance
• Retarget users through advertising platforms

Third-party advertising providers may place cookies subject to their own privacy policies. Users in jurisdictions requiring consent will be asked before such cookies are activated.

2.5 Social Media & API Cookies

When users connect social media accounts or interact with embedded content, third-party services may place cookies. This may include:

• Meta (Facebook & Instagram)
• YouTube/Google
• Social authentication services

These providers may collect:

• Device identifiers
• Login session data
• Interaction analytics

Users should review third-party privacy policies for additional information.

3. LEGAL BASIS FOR COOKIE USAGE

European Economic Area (EEA) / UK
Under GDPR and ePrivacy laws:

• Essential cookies may be used without consent
• Non-essential cookies require prior user consent

Users may accept cookies, reject non-essential cookies, or customize cookie preferences.

United States (CCPA/CPRA)
California residents may:

• Request disclosure of collected information
• Opt out of certain data sharing practices
• Request deletion of personal information

India (DPDP Act)
Users may:

• Withdraw consent
• Request deletion of personal data
• Manage cookie preferences where applicable

4. THIRD-PARTY COOKIES

Third-party providers may use cookies when users interact with services integrated into the platform. Examples include:

• Payment gateways
• Analytics providers
• Cloud infrastructure providers
• Advertising networks
• Social media platforms

Thayyal does not control third-party cookie practices. Users should review external providers’ policies separately.

5. HOW TO MANAGE COOKIES

Browser Settings

Most browsers allow users to block cookies, delete stored cookies, or restrict tracking technologies. Browser controls may vary depending on Chrome, Firefox, Safari, Edge, or Mobile browsers.

Cookie Consent Banner

Where legally required, users may manage preferences through the cookie banner or consent management tool. Users can accept all cookies, reject non-essential cookies, or customize settings.

6. CONSEQUENCES OF DISABLING COOKIES

Disabling cookies may affect:

• Login functionality
• Platform performance
• Dashboard personalization
• Payment processing
• Security protections
• Campaign management tools

Some services may become unavailable or function improperly.

7. DATA RETENTION

Cookie-related information may be stored temporarily for sessions or persistently for analytics and preferences, according to legal and operational requirements. Retention periods vary depending on cookie type.

8. SECURITY MEASURES

We implement safeguards to protect data associated with cookies including HTTPS encryption, secure session management, access controls, and security monitoring systems.

9. CHILDREN’S PRIVACY

Thayyal services are not intended for individuals under 18 years of age. We do not knowingly use cookies to collect data from minors.

10. CHANGES TO THIS COOKIE POLICY

We may update this Cookie Policy periodically to reflect legal changes, platform updates, technology changes, or regulatory requirements. Users will be notified through website notices, updated policy publication, or cookie banner updates where required.

13. GOVERNING LAW

This Cookie Policy shall be governed by applicable privacy and data protection laws including:

• GDPR and EU ePrivacy laws
• CCPA/CPRA
• India DPDP Act
• Other applicable international regulations